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Noticeboard

When the surgery is closed, please ring the Out Of Hours Service on 111.

Appointments can now be booked on line. Please ask for a 'sign up' form at Reception.

Repeat prescriptions can be ordered on line. Please click on the prescriptions icon.

BETTER INFORMATION MEANS BETTER CARE LEAFLET.

If you are not happy for  information about you  to be shared, please contact the practice.

Our 2013-14 patient participation report is now available to read. Click on the Survey Report icon below.

 

***SEASONAL FLU VACCINATION CLINICS***

Appointments are now avaliable for eligible patients (over 16 years old)  

 

15th November 2014
9am to 12noon

 

 

You are advised to have the immunisation if you are Over 65, or suffereing from Chest Problems, Diabetes, Chronic Heart, Kidney, Liver or Neurological Disease.  If you are immunosuppressed, have no spleen or whose spleen does not work properly. If you are pregnant.

 

Please contact the surgery on 01684 584050 to book your appointment.

 

Childrens Clinic dates for those eligible will be released shortly. 

 

 

Contact Details

If you have recently changed your home telephone numer, mobile number or address it is VERY IMPORTANT that you let us know.  We sometimes need to contact you to give test results or invite you for routine screening, vaccinations etc. which is not possible if the information we hold is incorrect. 

 

There is a change of details form avaliable at reception.

 

Like To Register?

New to the area and would like to join our practice? We would be happy to help you.  Please check that you are in our catchment boundary area. Fill in our registration forms and come see us. Find out more

Named GP for all over 75

To provide a more personalised approach to care for our patients over the age of 75 will have a named accountable GP.  This GP will take lead responisibility for ensuring that all appropriate services are deliverd to each of their patients over 75 and they will:

  • work with relevant associated health and social care professionals to deliver multi-disciplinary care package that meets the need of the patient,
  • ensure that the physical and psychological needs of the patient are recognised and responded to by the relevant clinician in the practice,

 

New Appointment System

 

From 3rd February, the GP appointment system is changing. The Doctors will no longer offer telephone triage calls. There will be an approx. 50/50 split between pre bookable appointments and on the day appointments. When you call at 8:15 you will be asked if you require a face to face appointment or a telephone consultation with the GP. If we have no routine appointments left for the day, you may be asked to call back the next day.

 

We will also be offering appointments with our Nurse Practitioner, Sister Jane Wells-Spittle. Jane, can recognise and deal with most common health complaints and is able to give advice or prescribe if appropriate. If your problem is more serious and needs the attention of a GP Jane can arrange this. Jane has undergone additional and extensive training to qualify as a nurse practitioner.

 

We will also have an On Call Duty GP available for acute medical emergencies. If you feel you have something urgent that needs dealing with on the day and that you really cannot wait another day, you will be offered an appointment with the Emergency Duty GP.

If you have an Emergency appointment then please be aware, if the GP gets called out on an Urgent house call or a patient walks in that needs dealing with more urgently then you will have to sit and wait in reception. You will be informed of what is happening but we will not be able to inform you of how long the wait will be.

 

 

 

 

 

Send us your comments or suggestions comments

http://www.malvernhealthcentre.co.uk/contact_dlg1.aspx?p=M81075 

Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.
(Site updated 31/10/2014)
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