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Opening Hours

Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more

Repeat Prescriptions

Do you need to re-order your medication? Visit our prescriptions page and complete the online form. Find out more

Like To Register?

New to the area and would like to join our practice? We would be happy to help you.  Please check that you are in our catchment boundary area. Fill in our registration forms and come see us. Find out more

 

GP Care Campaign

To find out more about GP's continuing care campaign plesae use the following link:

 

Retirement - Dr. G Busher

Dr. Busher will be leaving the practice when he retires on 31st July 2014 after 28 years at Malvern Health Centre.  We're sure that you will join with us in wishing him a very happy retirement. 

 

Named GP for all over 75

To provide a more personalised approach to care for our patients over the age of 75 will have a named accountable GP.  This GP will take lead responisibility for ensuring that all appropriate services are deliverd to each of their patients over 75 and they will:

  • work with relevant associated health and social care professionals to deliver multi-disciplinary care package that meets the need of the patient,
  • ensure that the physical and psychological needs of the patient are recognised and responded to by the relevant clinician in the practice,

 

New Appointment System

 

From 3rd February, the GP appointment system is changing. The Doctors will no longer offer telephone triage calls. There will be an approx. 50/50 split between pre bookable appointments and on the day appointments. When you call at 8:15 you will be asked if you require a face to face appointment or a telephone consultation with the GP. If we have no routine appointments left for the day, you may be asked to call back the next day.

 

We will also be offering appointments with our Nurse Practitioner, Sister Jane Wells-Spittle. Jane, can recognise and deal with most common health complaints and is able to give advice or prescribe if appropriate. If your problem is more serious and needs the attention of a GP Jane can arrange this. Jane has undergone additional and extensive training to qualify as a nurse practitioner.

 

Jane is available every Monday, Tuesday, Wednesday morning and occasional Thursday mornings.

 

Jane can deal with;

Acne, Aches and Pains, Back Ache, Cold Sores, Constipation, Cough, Diarrhoea, Earache, Eczema and Allergies, Haemorrhoids, Hayfever, Headache, Head Lice, Indigestion, Mouth Ulcers, Nasal Congestion, Period Pain, Thrush, Sore Throat, Threadworms, Warts and Verruca’s, Contraception advice and Emergency Contraception.

 

We will also have an On Call Duty GP available for acute medical emergencies. If you feel you have something urgent that needs dealing with on the day and that you really cannot wait another day, you will be offered an appointment with the Emergency Duty GP.

If you have an Emergency appointment then please be aware, if the GP gets called out on an Urgent house call or a patient walks in that needs dealing with more urgently then you will have to sit and wait in reception. You will be informed of what is happening but we will not be able to inform you of how long the wait will be.

 

Send us your comments or suggestions comments

http://www.malvernhealthcentre.co.uk/contact_dlg1.aspx?p=M81075 

Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.
(Site updated 18/07/2014)
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Noticeboard

When the surgery is closed, please ring the Out Of Hours Service on 111.

Appointments can now be booked on line. Please ask for a 'sign up' form at Reception.

Repeat prescriptions can be ordered on line. Please click on the prescriptions icon.

Malvern Health Centre are offering Smoking Cessation Advice.  Please contact reception and ask to book an appointment to see Charlotte. Thank you.

BETTER INFORMATION MEANS BETTER CARE LEAFLET.

If you are not happy for  information about you  to be shared, please contact the practice.

Our 2013-14 patient participation report is now available to read. Click on the Survey Report icon below.

 

 
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